• Orders are processed within 1–3 business days.
• A tracking link will be shared via SMS/email once your order is shipped.
• Delivery timelines may vary slightly during festivals, sales, or courier delays.
• Returns/exchanges are accepted within 2 days of delivery as per our Return Policy.

To maintain the beauty of your jewellery:

• Keep away from water, perfume, lotion, and other chemicals.
• Remove before bathing, swimming, exercising, or sleeping.
• Store in a dry place, preferably in the ZIVNAURA pouch or box provided.
• Wipe gently with a soft, dry cloth after each use.
• Avoid dropping or rubbing against hard surfaces.